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Privacy Policy

Last Updated: 12 Mar 26

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1. Introduction
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This Privacy Policy explains how Polaris Collective collects, uses, protects, and discloses personal information obtained through our website and related communications.

We operate a short-term rental business based in Columbus, Ohio, and may provide services in other U.S. states. By using our website or contacting us, you agree to the practices described in this Privacy Policy.

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2. Information We Collect
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We collect only the minimum information necessary to communicate with prospective and existing clients.

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Information You Voluntarily Provide:

  • First name

  • Last name

  • Email address

  • Phone number (if provided)

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We do not collect:

  • Payment information

  • Sensitive personal data

  • Guest background or verification data via our website

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3. How We Use Your Information
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We use your information solely for legitimate business purposes, including:

  • Responding to inquiries

  • Communicating about bookings, services, or availability

  • Providing customer support

  • Sending updates related to your inquiry or stay (if applicable)

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We do not use your information for:

  • Selling data

  • Third-party marketing

  • Data profiling or behavioral advertising

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4. Information Sharing & Disclosure
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We take privacy seriously.

  • ❌ We do not sell, rent, trade, or share personal information with third parties

  • ❌ We do not use third-party data brokers

  • ❌ We do not share data for marketing purposes

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Information may only be disclosed if:

  • Required by law, subpoena, or legal process

  • Necessary to protect the rights, safety, or property of our business or others

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5. Data Storage & Security
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We implement reasonable administrative and technical safeguards to protect your personal information, including:

  • Secure website hosting

  • Limited access to collected data

  • Industry-standard security practices

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However, no online system is 100% secure. By using our website, you acknowledge and accept this risk.

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6. Data Retention
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We retain personal information only as long as necessary to fulfill its intended purpose or comply with legal obligations.

You may request deletion of your information at any time (see Section 9).

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7. Cookies & Tracking Technologies
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Our website may use basic cookies or analytics tools to improve functionality and user experience.

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These tools may collect non-identifiable information, such as:

  • Browser type

  • Pages visited

  • General geographic region

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You can disable cookies through your browser settings.

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8. Children’s Privacy
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Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

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9. Your Rights & Choices
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You have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Opt out of communications at any time

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To exercise these rights, contact us at:
     info@horizonsyndicate.com

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10. Multi-State & Regulatory Notice
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While we are based in Ohio, we strive to comply with applicable U.S. privacy laws, including those that may apply when operating in other states.

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This includes, where applicable:

  • Ohio consumer protection standards

  • State-level privacy regulations (to the extent they apply to small businesses)

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11. Policy Updates
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We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website after changes indicates acceptance of the updated policy.

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12. Contact Information
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If you have questions about this Privacy Policy or how we handle your information, please contact us:

     Polaris Collective
     Columbus, Ohio
     Email: info@horizonsyndicate.com

     Phone: (614) 505-9187

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